// Products /01 — Call Analytics
Diavyr
Dive into every call
Call detail reporting and analytics for Cisco Unified Communications Manager. Diavyr ingests raw CDR, resolves it against your directory, and turns it into dashboards, hunt group performance, and reports — all on a single on-prem server.
Source
CUCM 15.0
Deploy
On-Prem
Sync
AXL
Export
CSV
Fig. 01 — Live dashboard against demo CDR
// Capabilities
From raw CDR to answers
01
Dashboard
Today's volume, abandoned calls, and a seven-day trend the moment you log in — broken down by direction, by category, and by site.
02
Hunt Groups
Hunt pilots synced straight from CUCM over AXL, with per-pilot detail pages and service levels measured against thresholds you set.
03
Reports
Top callers, abandoned, long distance, and per-user detail. Every report takes a date range and exports to CSV.
04
Directory
End users, phones, and lines resolved against CUCM, so call records map to real names and real devices.
05
Ingestion
CDR files land, parse, and post automatically — with ingestion health surfaced in the header so a stalled feed never hides.
06
Audit Log
Every administrative action recorded. Built for environments where accountability isn't optional.
// Deployment
Built for closed networks
Diavyr is designed for environments where the network ends at the wall: one Windows Server, IIS in front, SQL Server behind it, and no cloud dependency anywhere in the stack. If your CUCM cluster can reach the box, Diavyr runs.
- Source
- Cisco CUCM 15.0 — CDR + AXL
- Platform
- Windows Server
- Web Tier
- IIS
- Database
- SQL Server
- Network
- Zero outbound. Air-gap ready.